Materials & care

Care for the details you keep close.

Start with your product’s instructions

Materials and finishes vary between products and options. Follow the instructions supplied with your item. If you need a specific material, coating or finish, ask us to confirm it before purchase.

Art and sculptural pieces

Display away from direct moisture and prolonged sunlight. Support the whole piece when moving it and use a soft, dry cloth for light dusting. Follow the mounting instructions for the item rather than relying on the display shown in a styling image.

Jewelry

Keep your piece dry and store it separately to reduce scratching. Avoid abrasive cleaners, perfume and household chemicals. Cleaning methods depend on the metal and any surface plating; contact us if you are unsure.

Clothing and collars

Follow the garment or product label for washing and drying. Inspect collars and hardware for wear before use, and discontinue use if damaged. Check the fit as your pet grows or their coat changes.

Memorial keepsakes

Place the keepsake on a stable indoor surface. Keep it away from excessive heat, damp and the edge of shelves. Confirm closure and handling instructions for your particular urn before use.

Need help with a particular piece? Contact COAZEN with the product name or your order number.